Shipping & Delivery
- Production Time
All items are made to order. Production usually takes 2–7 business days before your order is shipped.
- Shipping Time
Once your order has been produced and shipped, estimated delivery times are:
- USA / Europe: 3–7 business days
- International: 7–20 business days
Delivery times may vary during holidays, peak seasons, or due to carrier delays.
- Shipping Time
Once your order has been produced and shipped, estimated delivery times are:
- USA / Europe: 3–7 business days
- International: 7–20 business days
Delivery times may vary during holidays, peak seasons, or due to carrier delays.
- Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package at any time.
- Multiple Shipments
In some cases, items from the same order may be shipped separately depending on production locations. If this happens, you will receive tracking details for each shipment.
- Shipping Delays
While most orders arrive within the estimated timeframe, delays can occasionally occur due to customs, weather, or courier issues. If your order is delayed beyond the expected time, please contact us and we will assist you.
- Wrong Address Disclaimer
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately so we can try to update it before production begins.
- Lost or Missing Packages
If your order has not arrived within the expected timeframe, please contact us. We will investigate and work with the shipping carrier to resolve the issue as quickly as possible.
- Contact Us
If you have any questions about your order, you can reach us at:
info@goodvibsouls.com
We’re always here to help.